INTRODUCING OUR NEW OVER-THE-COUNTER PROGRAM !
We are thrilled to announce the launch of our Over-The Counter (OTC) program, in collaboration with a number of esteemed partners. This innovative initiative is designed to offer eligible participants increased flexibility and convenience when obtaining the products they need
The program allows eligible clients to place monthly orders of select approved OTC items, up to a combined maximum benefit limit. We are dedicated to meeting your needs efficiently , conveniently and flexibly
For companies that are not currently part of our program but are interested in partnering with us for our Over-The -Counter needs, we warmly invite you to send your inquiries to otc@acsmedical.com or contact our sales department directly at 877-748-1977 ext 204.
We are always looking for opportunities to extend our partnerships and bring our service to more clients.
We appreciate your trust in Advanced Care Solutions and look forward to servicing you through this new program.
How to order:
If your insurance and /or company has enrolled to use our OTC services you should of received via mail or email a copy of our catalog. The catalog includes a variety of Cleaning Products, Personal Hygiene items , and items for your daily needs. You will also receive a welcome letter with a dedicated OTC Benefit Code that you will need in order to register to order online
Online: Please select the OTC Portal link and register for your personal account access. Please note that you will need your dedicated OTC Benefit code provided to you in your catalog and Company Association ; the name of the company who enrolled you for this program in order to register and have access to ordering online
Email: Completed forms can be sent to our dedicated OTC department at OTC@acsmedical.com
Fax: Completed forms can be sent via fax to 877-748-1985
Please ensure the items ordered in each category align with the benefit amount stated on your catalog/form
Once your order is received, it will be sent to our dedicated customer service department for processing. Please anticipate a delivery time of 5-10 business days.
Should you require assistance or have any inquiries, our dedicated OTC line is available at 877-748-4OTC (748-4682), Monday to Friday from 8:30am to 1:30 pm. You can also reach us via email at OTC@acsmedical.com